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Last updated: December 14, 2025
PRIVACY POLICY & TERMS (SMS COMPLIANCE)
Privacy PolicyEffective Date: 12/14/2025
Akamai Energies (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with our website, services, and SMS communications.
Information We Collect
We may collect personal information including, but not limited to: Name, Phone Number, Email Address, Service Address, and Communication Preferences.
How We Use Your Information
Your information may be used to schedule and confirm appointments, provide dispatch notifications, send job completion surveys, Communicate service updates, and Respond to inquiries and customer support requests.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
SMS Messaging & Text Communications
Akamai Energies may send SMS messages to customers who opt in.
Message types include Appointment reminders, Dispatch notifications, and Job completion and satisfaction surveys.
Message frequency may vary.
Message and data rates may apply.
Customer support is available by replying HELP or by contacting us at service@akamaienergies.com or (480) 469-8888.
You may opt out at any time by replying STOP. Once you opt out, no further messages will be sent.
Verbal SMS Opt-In
Akamai Energies collects SMS opt-in verbally from customers. Customers may opt in during in-person interactions or over the phone.
When a customer registers for the first time, they are asked to provide a phone number. Our staff is trained to ask whether the customer would like to receive SMS messages related to appointment reminders, dispatch notifications, and job completion surveys.
Customers are verbally informed that Message and data rates may apply, Message frequency may vary, They can text HELP for support, They can text STOP at any time to unsubscribe and receive no further messages, and Their information will not be shared with third parties.
Website / Online SMS Opt-In
By submitting a form on our website and signing up for texts, you consent to receive text messages from Akamai Energies at the phone number provided, including messages sent by an autodialer.
Consent is not a condition of purchase.
Message and data rates may apply.
Message frequency may vary.
You may unsubscribe at any time by replying STOP or clicking the unsubscribe link where available. Reply HELP for help.
Your information will not be shared with third parties.
Terms & Conditions (SMS)
By opting in to receive SMS communications from Akamai Energies, you agree to the terms outlined above regarding message types, frequency, and opt-out procedures.
You understand that Consent is voluntary and not required for services, Message frequency may vary, Standard messaging rates may apply, and Opt-out requests are honored immediately.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
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